Ways to Experience Cancun Airport Transportation, Private Tours, Archaeology Tours, Taxis & Shuttles, Private Tours, City Tours, Historical & Heritage Tours, Taxis & Shuttles, Cultural Tours, Cultural Tours, Scuba & Snorkeling, Archaeology Tours, Taxis & Shuttles. This all depends on the type of service you book. To review our terms of service, click Terms and Conditions. Sign in. Airport transfer services to your hotel. You can also call the driver direct should you have their number. Unfortunately Expedia the use 3rd party company by the name Mexico travel Solution, to be honest you never contact us for anything because is not our company. It took us one hour and 30+ minutes to get to our hotel due to poor planning and route choice. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Booking your Cancun airport shuttle services with Speedy Shuttle Cancun includes comprehensive 24/7 traveler support. The amount of tip provided to the driver is generally at the discretion of the passenger. Rent a car for a week, a month or longer with Expedia! I appreciated the communication via texts. We are looking forward to greeting you again on your next trip, Speedy Shuttle Cancun always happy to great you again. I have added the texts as proof. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Next time make sure to check your email before you post your review. Children under the age of 16 years old must be accompanied by an adult. Best Regards In the case you cannot get in contact with the provider, you should submit a claim on our web site and click on the contact us button located at the bottom of the page. Don't ever use speedy shuttle from Expedia in Mexico they are completely horrible. 92% of travelers recommend this experience. Thank you for sharing your experience with us and for using our company. The communication barrier did not help either. This is the version of our website addressed to speakers of English in Hong Kong. No problem! If for any reason you need to call us from outside of the U.S., we are not responsible for phone and SMS fees that may result. Established in 2017, our expert drivers have been providing safe, reliable transportation for travelers from all over the world.Speedy Shuttle Cancun prides itself on providing world-class customer service and professionalism. We are happy that you felt comfortable during your trip. We'll adjust your scheduled ride as needed. Cancun Airport-Hotel Shuttle Transportation, Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone, Cancun Airport Hotel Private Transfer by Minivan, Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Luxury SUV from Cancun International Airport, Chichen Itza English Tour, Buffet Lunch, Cenote,Tequila tasting & Valladolid, Hip Hop Sessions Boat Party Cancun (Adults only), Private Isla Mujeres Catamaran Tour From Cancun with Open Bar, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Viator Exclusive Combo Tour: Tulum Ruins, Reef Snorkeling Plus Cenote and Caves, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included. Any information that is exchanged between your computer and our server during our web-based reservation process is SSL 128-bit encrypted. Thank you! Answer 1 of 30: Has anyone ever used Speedy Shuttle through Expedia for their round trip transportation? This is the version of our website addressed to speakers of English in the United States. Dear Amy, unfortunately we don't have nothing to do with Mexico travel solution or any travel agency my understanding you book through Expedia travel agency because they are cheap correct. Thank you for sharing your experience with us and for using our company. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. I booked through Expedia and Speedy was fine for getting from the airport to my hotel. We understand your travel plans may change, so we offer a very simple cancellation policy. Dear Customer Ken. Please have your confirmation number, and last name, phone, or zip code available. We do not work with anyone else we have our own team to answer questions from 6 AM to 10 PM and we also have our WhatsApp business from 6 AM to 11 PM and we do not depend on travel agency we always answer our phone, and we have our live chat in person answering concerns and questions we have a voice mail after working hours from 6 AM to 10 PM. While some accommodations offer their own airport pick-up, this search allows you to explore private hotel shuttle options that are available. I want to be very clear that we do not work with Expedia or with any travel agency. Less than 25 pounds: Lap carrier permitted. Was so tired and disappointed. In your next trip make sure you are in the right company. Our pick up from the airport was on time and very quick, we had no problem finding our ride. Sign in. But for the return trip, after multiple calls they set a pickup time at my hotel for 4 am, but my flight wasn't until 11:45 a.m. After deciding to cancel because I wasn't waking up in the middle of the night, only to get to the Cancun airport six hours before my flight, I couldn't reach anyone. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I haven't used Speedy Shuttle through Expedia. Expedia uses the of Speedy Shuttle Cancun to attract customers, so it happens that there is another company called Mexico travel solution, they work with Expedia. In all cases the driver receives the tip amount. They were in constant communication and answered all the questions I had right away via email and phone. Selena! SuperShuttle Express and ExecuCar do have an online Privacy Policy. Cancun Roundtrip Shuttle Transportation 68 from 1,695.90 per adult LIKELY TO SELL OUT* Cancun Airport Hotel Private Transfer by Minivan 155 Bus Tours from 3,052.61 per group (up to 4) Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone 1,675 Recommended from 5,257.28 per group (up to 7) 2022 BEST SELLER Save an average of 15% on thousands of hotels when you're signed in. Sorry if you do not get the services you whiling too, but is not our company. I've used them to go from Cancun International Airport to many different places in hotel zone & downtown and they're by far the best. Avoid this transfer system from airport to hotel and back. We have our website to receive reservations from our clients. They offer private transfers, great prices (cheaper I've found) AND their prices are per van, not per vehicle. We are all about creating new, and exciting experiences for our customers. Customers calling from an international number can dial 1-520-216-4657. SuperShuttle Express is a direct ride to/from the airport. Our luggage policy is outlined by the type of service you are requesting. Save an average of 15% on thousands of hotels when you're signed in. Sign in. Dear Jenny, Thank you for your review and for using our company. It took us one hour and 30+ minutes to get to our hotel due to poor planning and route choice. Please take down the review you write! Cancun Family Vacation Packages. Thank you! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 AM - 11:59 PM Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from $36.00 per adult Check availability View full product details trypot925 Milwaukee, Wisconsin 3 4 Expedia speed shuttle. Selena! Booking your Cancun airport shuttle services with Speedy Shuttle Cancun includes comprehensive 24/7 traveler support. Airport pick up was ok. Had to stay extra, contacted shuttle to let them know and they confirmed SuperShuttle Express and ExecuCar are unable to refund payment if cancelled with less than 24 hours notice prior to pick up time or in the event of a no-show. Ask 623stephaniep about Shuttle in Mexico, Luxury SUV from Cancun International Airport. I had to ask around and they didn't have my private van ready, yet it was a quick wait for about 10 minutes. No questions have been asked about this experience. Rides from anywhere, to anywhere. Selena! Our team will be very happy to receive your kind words. Transportation arrives on time to get you to the airport on time. Andrew. They dont care, they just want to sell you upgrades telling you that it will be a fast drive to your hotel but is all lies. Dear Annie. It is the transfer option that I have when booking a package through Expedia. HartsfieldJackson Atlanta Int. More than 25 pounds: MUST be reserved as Exclusive (Private) Van. Book now Around Town Upfront pricing, always. Terra Shuttle Serving Cancn International Airport (CUN) Book a ride Choose a ride option below. When I did a google to the hotel it stated 38 minutes from the airport for one route and the other route warned that there were closures and construction and about 1.25 hours. Save an average of 15% on thousands of hotels when you're signed in. Cristian F, Director de Relaciones con Clientes at Cancun Airport Transportation, responded to this review. Hi Reyes, you never book with us, our company never do that, all the review you see with us is from other company not us, the bad reviews is not from our company is for the other company like, we don't have nothing do with them, these company the work with Expedia,Mexico travel solution, Aventour, Express Shuttle wherever the name the call, the using our company name to attract customers like you. However, the driver said he had been waiting nearby for about an hour, so they are not organized and coming back was worst they never showed up and the company said the driver was late 15 minutes but never arrived. Drivers were safe and professional. The login page contains forgot password link with instructions on how to reset your password. to The Park Central San Francisco, MCO-Orlando Intl. But once located it was a seamless transition to the hotel and the driver was very friendly and even offered to stop at a grocery store for us so we could pick up some ammenities. more. When we arrive they were 45 minutes late claiming that the issue was the traffic. Whether in a town car, limousine, or van/SUV, there are options to explore. Speedy-American, Manager at Speedy Shuttle Cancun, responded to this review Responded November 19, 2022 Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. Hi Reyes, you never book with us, our company never do that, all the review you see with us is from other company not us, the bad reviews is not from our company is for the other company like, we don't have nothing do with them, these company the work with Expedia,Mexico travel solution, Aventour, Express Shuttle wherever the name the call, the using our company name to attract customers like you. If federal, state, or local law requires your child be secured in a child safety seat, please bring one. There are many things to consider. Answer 1 of 30: Has anyone ever used Speedy Shuttle through Expedia for their round trip transportation? We had asked for some refreshments that we would gladly pay for upon pickup from the airport, but none were there. Take a taxi-unable to reach anyone and ridiculous pick up times. I know they can't control traffic/construction but in this case they could have planned for it. (1 800 BLUE VAN (258-3826)). No complaints! to The New Yorker A Wyndham Hotel, LAX-Los Angeles Intl. They call the front desk the day before to confirm your transportation. Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. We are all about creating new, and exciting experiences for our customers. Book now Hourly Available when and where you need us, for as long as you need us. The ride was good and when we arrive at the hotel, the driver immediately tells us about the tip and we tipped him $30 which his facial expression was not pleased by. 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