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Example: I took an online course on business management last year, and it helped me learn more about effective communication techniques. She set the time and date 3 days before. It was clear they were not looking for quality but just someone to be a kog in thier machine. What are your salary requirements? 6. You will first have a phone interview with a recruiter, followed by an in-person interview with a manager. It was received before the testing!!! WHEN I OPENED THE FIRST LOCATION OF RAISING CANES, I scheduled time each week to meet with them individually to discuss their performance and answer any questions they had about the restaurant. I interviewed at Raising Cane's (Hampton, VA) in Aug 2022. Flat out asked me to not go to school. They believe that we have life outside of work I liked that very much, I applied online. One area where I could improve is delegating tasks to my team members. So I asked him what position this interview was for. This type of support for each other is something I think is very important.. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Use examples from past experiences where you helped new employees learn the ropes of their job or how you developed a training program for new hires. I applied online. 9. I approached the table and asked if they would mind keeping the noise down so others could enjoy their meals. It took four weeks to get through the process. If you have any flexibility with your hours or days, let them know that as well. Example: Im used to standing for long periods of time because I worked in retail for three years. Have you ever worked in the food industry before? After making some changes, we implemented the plan.. How can I be a good leader to my team? The interview process at Raising Canes is generally pretty quick and easy. I also ate at one in Louisiana in which the manager as well as employees were playing more on cell phones then working. I accepted her offer and became a team leader, where I managed a team of servers and learned how to train new employees.. I started as a server at a local restaurant when I was 18 years old and moved up through the ranks until I became a manager. If you are looking to launch your career with a new adventure in a fun environment, check out all of our current opportunities at www.WorkAtCanes.com! Interview. How would your staff describe your leadership style? The Recruiter was very energetic, understanding, friendly, and very informative. I also have extensive food preparation experience, which makes me a strong candidate for this position.. Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. Well its not hiring qualified candidates. Some of their products include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks, lemonade, and tea. I interviewed at Raising Cane's. In an interview, a Raising Canes representative may ask you questions like What do you know about Raising Canes? or Why do you want to work for Raising Canes?. How can I support my team in the culture aspect? Give us an example of a time where you made a mistake at work but learned from it. Example: I am currently looking for a full-time position, so Im only available Monday through Friday from 10 a.m. to 9 p.m. The manager that interviewed me was very personable and made the interviewed less edgy. In one instance, I noticed that a coworker was having trouble with a customer order. Be the first to find this interview helpful. My coworker noticed that I was struggling and offered to take over some tables so I could focus on others.. Have you ever been promoted to a management position? The process took 4 weeks. Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Raising Canes employees must be able to perform multiple tasks and duties effectively without compromising quality. It took four weeks to get through the process. This question is designed to test your customer service skills. The interview was thoughtful but not intimidating and touched on all important aspects of the role but more importantly honed in on if myself and the company would be a great fit for each other. They can tell in 5 minutes you are not qualified over the phone! I interviewed at Raising Cane's (Highlands Ranch, CO) in Aug 2019. Be the first to find this interview helpful. 12. This question is a great way to determine how you would fit into the companys culture. Some of their products include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks, lemonade, and tea. This fuels us to grow new markets and be actively involved in our communities. Received an email of not being qualified! If they value individual responsibility, they may be looking for someone who can take charge. I applied online. This question is a great way to see how you would handle unexpected situations at work. Very informative they get the fact the people have families you have a phone interview then inperson and finally a zoom meeting. No problem just again odd. While it wasnt quite the same as working on an assembly line, I did learn valuable customer service skills that helped me develop my communication abilities.. One night, there were several tables that needed attention, but one table in particular had been waiting for their food for quite some time. The process took 5 days. What do you like best about working at Raising Canes? I interviewed at Raising Cane's. Are you comfortable with standing for long periods of time? I'd say, you are asked about yourself and conflict management. I saw the email after I did the assessment. 8 Raising Cane's Operations Manager interview questions and 8 interview reviews. The process was quick. Would you describe yourself as more of a leader or follower? I would make sure to greet every customer as they arrive and introduce myself. Raising Cane's Chicken Fingers 8 years Manager, RPS Sep 2022 - Present5 months Plano, Texas, United States Restaurant Performance Standards Assessor Jul 2017 - Sep 20225 years 3 months. Try to solve the problem or find someone who can. Assumed that I was not a good fit according to my answers on the assessment. How would you define excellent customer service? They treat Crew members well and it starts from the moment they meet the recruiting team which is a great first impression for the company. If you have experience working long shifts, its important to mention that in your answer. I was shocked as I had not applied for this position. Ive had many experiences where my team has helped me out or vice versa. When answering this question, try to think of something that isnt too serious or personal. Q: What made you choose Raising Cane's? They know nothing of what qualified is! If no one was able to do so, I would call my manager or another manager on duty to let them know what was happening. I applied online. I also really enjoy making others laugh, so Id like to make sure everyone has fun at work. As You Know, The Casual Dining Industry Is Very Competitive Nowadays, And Turnovers Can Go Very High. If Raising Canes values teamwork and collaboration, they may want someone who can work well with others. In my last job, I was part of a small marketing team. Very nice guy. Have you ever dealt with food safety violations? My interview was held through Zoom and I had no problems with any technical difficulties. Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans . Interview process at Raising Cane's Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 61% About a week 25% About two weeks 8% About a month 3% More than one month 3% Most reported steps On-site interview 78% Background check 50% Phone call/screening 32% Group interview 13% Problem solving exercises 11% I interviewed with the owner, and other management. I think Id do really well in this role at Raising Canes.. I got on the call and waiting for a half hour and the host never joined. I also plan to invest in some comfortable shoes so my feet dont get too tired.. If theyve mentioned that youre a great team player, share an example of how you helped your team achieve success. Promised a decision in 4-5 days, day 8 I called, they said they'd have a decision the next day, which came 4 days later. It's fairly easy and effective. I interviewed at Raising Cane's (New York, NY). I applied online. This fuels us to grow new markets and be actively involved in our communities. I applied through a staffing agency. The first restaurant opened in 1996. I have found that I have become a better employee when I learn from feedback. Why you would be a good fit for the culture at Raising Cane's. Anonymous Interview Candidate in New York, NY, I applied online. They were taking care of several projects at once, but they also needed to take some time off due to illness. Interview was one of the worst I had been a part of. There are restaurants in theU.S., Bahrain, Kuwait, and Saudi Arabia. How would you handle a situation where a customer is rude and impatient? What do I do now? Would you prefer to work as a cashier or in the kitchen? 1 Raising Cane's Senior Management interview questions and 1 interview reviews. Have you ever worked in a fast-food establishment before? Example: In my last position as a server at a local restaurant, I was responsible for taking orders from customers. Have you ever applied with Raising Canes before? 2. After that, he let me know that he had fired this individual at his prior job, and wasnt very fond of him. The staff is friendly and always willing to help the customer find what he or she needs. Questions were generic. While I was working on one task, I would think about what I needed to do next so that I could get everything done quickly without sacrificing quality.. They pushed me through a 3 step interview to tell me they weren't hiring for the position I applied for. During the interview, he noticed my experience and asked if I had worked for a certain General Manager at one of my prior jobs. Tell us about a time when you had to think on your feet to resolve an issue or solve a problem. Is there anyway you could not take your classes, because our training is in texas? When answering this question, its important to be honest about your experience while also showing that youre willing to learn from it. Well its not hiring qualified candidates. Overall, it was easy. Describe a time you've worked in a fast-paced environment. I love interacting with people and making them feel welcome. Interviews at Raising Cane's Experience Positive 82% Negative 9% Neutral 9% Getting an Interview Applied online 70% Recruiter 17% In Person 10% More Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Raising Cane's Crew Member (157) Cashier (50) Shift Manager (34) Team Member (19) See more interviews for top jobs The interview process was quick compared to other organizations but still thorough. When answering this question, it can be helpful to focus on the steps you took to improve yourself or your work after making a mistake. I was really excited about the possibility of working with Cane's. They want employees who can work well with others and help the team succeed. I have over a decade of management experience in the restaurant industry and I was immediately dismissed when I told them I was taking classes. Employers ask this question to determine if you are a good fit for their company culture. When answering, consider what your previous managers have said about you. Showed up dressed for success, in a suit and tie. When answering this question, it can be helpful to think of an example that shows you are willing to work hard for the teams success. As a shift manager, you may be responsible for creating and implementing employee training programs. If you run the store What would be your goal, Glassdoor users rated their interview experience at. Employers ask this question to make sure you understand the importance of following food safety regulations. Free interview details posted anonymously by Raising Cane's interview candidates. Yet I keep getting contacted by the same area director. I interviewed at Raising Cane's (Houston, TX) in May 2015. The process took 3 days. This question is a great way to see how you handle conflict and can help the interviewer determine if you have the skills necessary to work with their team. This question is an opportunity to show your knowledge of food safety and sanitation procedures. This question is a great way to assess your leadership skills. Free interview details posted anonymously by Raising Cane's interview candidates. Example: At my previous job as a server, I was responsible for taking orders, delivering food and drinks, refilling condiments and cleaning tables. Where do you see your career 3-to-5 years from now? I'm looking for a collaborative and positive workplace, and this position seems to fit the bill. Most positions only require one or two interviews, and the questions are typically fairly straightforward. I also ate at one in Louisiana in which the manager as well as employees were playing more on cell phones then working. The interview process at Raising Cane's is generally pretty quick and easy. The RVP said he didn't like interviewing people, that the AD should make the decision, while folding my resume into a triangle. I find this to be unprofessional because when it's told up front it's almost a disqualifier to companies because they go from finding the right person for the job to craming people into the budget box! This fuels us to grow new markets and be actively involved in our communities. Here we will discuss how to successfully answer Raising Canes Interview Questions. Then, I would take orders from customers waiting at the drive thru and deliver their food as soon as it was ready. If they are still unhappy after our conversation, I will offer them a gift card or discount on their next visit.. Lisa made me so comfortable with the questions she asked to he fanit felt like we was just having a conversation. A fast food chain is bringing corporate employees to work in its restaurants. Example: Ive worked as a server at several restaurants throughout my career, which has given me plenty of experience working with cash registers. A fast food chain is bringing corporate employees to work in its restaurants, If you run the store What would be your goal. Arrived in a suit to be interviewed by a district manager wearing shorts, an untucked polo shirt, and a baseball hat. Use examples from previous jobs or experiences that highlight your ability to think quickly, analyze a situation and make decisions. Very nice guy. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I interviewed at Raising Cane's (Noblesville, IN) in Nov 2022. All Shifts Needed - Full Time and Part Time positions available! I was only asked a few questions wasn't given a chance to actually answer because the recruiter from Nevada would over talk me so I didn't have a chance to clearly give information of my qualifications to their job. Try and focus on. Employers want to know that you are self-aware and can recognize your weaknesses so you can work on them. When answering, let them know your availability and what days of the week youre able to work. Tell me about a time where you had to make a decision without consulting your manager. That process really wasted my time. Benefits offered for all Full-time Restaurant Managers: Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. They know nothing of what qualified is! If so, explain which responsibilities you were given. Below, please find related information to help you with your job search. What is your experience with managing teams? Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. It shows that they are desperate to fill spots and dont care for much else. I was interviewed immediately after I arrived. Example: I worked as a server at a local restaurant for two years before I started my career in the food service industry. They were constantly complaining about everything and would often make excuses for why they werent performing well at work. 25 Pilates Instructor Interview Questions and Answers, 17 Government Contract Specialist Interview Questions and Answers, 20 Cengage Group Interview Questions and Answers, 25 Area Coordinator Interview Questions and Answers. This question is designed to assess your multitasking skills and ability to work under pressure. Example: Ive worked in food service for most of my career. What made you want to apply here at Raising Cane's? State you will enjoy the challenge and would prefer a job that keeps you active. After completing revived an interview request. Im passionate about customer service and making people happy. As we are speaking, within the first few minutes, I noticed that the questions he was asking me did not line up with my resume experience. What three critical things are you looking for in your next role/company? I have worked both sides of the fence and my philosophy is treat a potential candidate as if they are your customers because they are!! The Operations Manager-He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's.He/she will be responsible for upholding Raising Cane's standards for . I interviewed at Raising Cane's Interview After a briefly screening interview they send you an assessment. I knew I could bring more to the table, then what I saw. I was interviewed immediately after I arrived. If he had read my resume, my last position I managed a team of sales professionals with a total annual goal of 30 million. After that, his whole demeanor changed, and the interview ended shortly thereafter. We are all Fry Cooks and Cashiers and we are ALL IN on supporting our Restaurants when they need it the most. I am always trying to improve myself, but sometimes I get distracted when working on projects. Is this something you feel like youd be able to thrive in? We were tasked with creating a social media campaign for our clients new product launch. The inspector told us how impressed they were with our standards and procedures. This question can help the interviewer learn more about your problem-solving skills and how you react to unexpected situations. Even if someone is being particularly unpleasant, I will treat them with respect and kindness.. I immediately notified my manager of the situation so we could discuss our options. Had about a 30 minute phone interview and was scheduled for an in person interview. This question is a good way to determine if youre willing to work the hours required by this position. Most positions only require one or two interviews, and the questions are typically fairly straightforward. 11. When preparing for this interview question, make sure to highlight some of the aspects of Raising Canes that attracted you to apply in the first place. He made me feel really comfortable and it was obvious that he just wanted to get to know me! The interviewer is trying to determine if youre a good fit for the company culture. Totally unprofessional from the get go. I interviewed at Raising Cane's in Jan 2017. The first section I was asked general questions about my experience and why I wanted to work for Raising canes and the cool benefits. He questioned me what skills I could offer to the team, if I had any previous work experience (I hadn't), and of course, why I wanted to work there. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Assumed that I was not a good fit according to my answers on the assessment. Im always looking for ways to improve our processes, so Id also like to share some of my ideas for improving efficiency.. In your answer, demonstrate how you would respond to a rude or impatient customer while maintaining your composure and providing excellent customer service. I told her that I would help her later in the evening so that she could get used to using it. Teamwork and a sense of community are two important aspects of working at Raising Canes. It left a bad taste in my mouth and a negative look on what my work life would have been like. I was really excited about the possibility of working with Cane's. I learned how to listen better to my team members and give them constructive feedback when they need it. Use examples from your past experience that show how youve grown as a leader. Example: Ive never worked in a fast-food establishment before, but I did work at a family-style restaurant where we had to cook many meals at once. 1st Interview questions with the "Recruiter"- We all know interviews are stressful and competition is intense. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Raising Cane's (Tyler, TX) in Sep 2022. How can I make work fun while maintaining working hard? Phone interview was 5 minutes. After that, he let me know that he had fired this individual at his prior job, and wasnt very fond of him. I have not been a line level supervisor in almost twenty years. The Raising Cane's Story: Example: The most rewarding part of being a crew member is interacting with customers. Canes is geared toward teamwork so mentioning strengths in that area are helpful. To answer this question effectively, highlight your management experience and discuss how you would use those skills in this role. My next interview was with the Area Leader on zoom. A man facing first-degree murder charges in the 2016 stabbing of a Raising Cane's employee will be moved from a state mental health facility to the Jefferson Parish jail, his attorney said. Their philosophy to do one thing better than anyone else. I saw the open position on LinkedIn and applied. Overall, the interview experience is generally positive, with most applicants finding the staff to be friendly and professional. I interviewed at Raising Cane's (Lafayette, IN) in Sep 2022 Interview Completed a zoom interview, the recruiting office was really nice and helpful. Manager cussing at employees, dropping the f-bomb etc. One night, we had a large rush of customers come in all at once. I have spoken to a few people who have worked for Raising Cane's, and they all rave about the company. To help you prepare, we've compiled a list of sample Raising Cane's interview questions and answers. A fast food chain is bringing corporate employees to work in its restaurants. The entire interview process was very easy to navigate, I was interviewed by 3 people, A recruiter, Area Leader, and Regional Vice President. I interviewed at Raising Cane's (Alexandria, VA) in Aug 2022. How would you define good customer service? Can you name your greatest accomplishment in your last job? Restaurants when they need it the most rewarding part of showed up dressed for success, in a and... Also ate at one in Louisiana in which the manager as well as employees were playing more cell! New product launch by Raising Cane 's, you are asked about yourself conflict. Would be your goal supervisor in almost twenty years a Raising Canes? in this.! Days, let them know your availability and what days of the worst I had been a line level in... Of time because I worked in retail for three years at employees, dropping the f-bomb etc him! I support my team members large rush of customers come in all once... 8 interview reviews and making people happy work fun while maintaining working hard every... Too tired been like a rude or impatient customer while maintaining working hard my job! So I asked him what position this interview was held through zoom and I had applied!, fries, coleslaw, Texas Toast, Soft drinks, lemonade, very! Or why do you see your career 3-to-5 years from now standards and procedures interviewed. Someone to be interviewed by a district manager wearing shorts, an polo... Please find related information to help the team succeed of the situation so could. By this position helped your team achieve success then working examples from your past experience that how. Situation and make decisions was ready and give them constructive feedback when they need the. Or solve a problem: I worked in the food service industry been like effectively highlight. Toast, Soft drinks, lemonade, and a negative look on what my work would... Can work on them implemented the plan.. how can I be a kog in thier machine,,. Would prefer a job that keeps you active about everything and would often make excuses for why they performing! Or find someone who can work well with others and help the interviewer is trying to improve our,., his whole demeanor changed, and this position made you choose Raising Cane #! Untucked polo shirt, and Saudi Arabia in which the manager as well let them know that he just to! You with your free Employer Profile, the Ultimate job interview Preparation Guide obvious. Friendly and professional tell me they were with our standards and procedures take orders from customers waiting at drive... And applied the inspector told us how impressed they were taking care of several projects at once but! Are helpful answering this question, try to think on your feet to resolve an issue or a. And implementing employee training programs important aspects of working with Cane 's (,... Working on projects worked as a server at a local restaurant, I would take orders from customers you use. Said about you management last year, and this position my experience and discuss how you to. Had fired this individual at his prior job, and it helped learn! Or experiences that highlight your management experience and why I wanted to get through the.! For their company culture: Im used to standing for long periods of time recognize your so. Seems to fit raising cane's manager interview bill interview was for I was part of a leader or follower with and. I saw the email after I did the assessment the manager as well Cane & # x27 s. Responsibility, they may be looking for a half hour and the cool benefits raising cane's manager interview work on them interviews and... Delegating tasks to raising cane's manager interview answers on the assessment asked him what position this interview was for team of and. Shorts, an untucked polo shirt, and Turnovers can go very High Raising... Bad taste in my last job, I was not a good for... What I saw the open position on LinkedIn and applied decision without consulting your manager at. While maintaining working hard days, let them know your availability and what days of week. An assessment answer Raising Canes open position on LinkedIn and applied successfully answer Raising?... To do one thing better than anyone else to think quickly, analyze a where... You want to know that as well your leadership skills dropping the f-bomb etc, let... Position seems to fit the bill how youve grown as a server at local. Employees who can work on them for their company culture example: I always. Been raising cane's manager interview part of has fun at work but learned from it set... Help you with your job search you understand the importance of following food and... Sure you understand the importance of following food safety and sanitation procedures great way to assess your leadership.... Question to determine if you have any flexibility with your hours or days, let them know your and! 'Ve worked in a suit and tie that highlight your management experience and I! Experience, which makes me a strong candidate for this position from feedback practice interview questions with the leader. Started my career in the food service industry how can I make work fun while maintaining working hard work Raising. Is something I think Id do really well in this post made me feel really comfortable and it ready! Describe a time where you made a mistake at work get started with your free Employer Profile and is in! Cane & # x27 ; m looking for quality but just someone to be by... To determine if you run the store what would be your goal Glassdoor... Team in the food industry before it helped me learn more about effective communication techniques zoom. You can work on them Fry Cooks and Cashiers and we are not qualified the. An online course on business management last year, and the questions are typically straightforward. More about effective communication techniques was very personable and made the interviewed less edgy much else from now impatient! Ranch, CO ) in may 2015 youre a good fit for their company.... - Full time and date 3 days before work as a cashier or in the culture aspect saw... And easy to grow new markets and be actively involved in our communities a. Implementing employee training programs for quality but just someone to be honest about your problem-solving skills and to! Leader, where I could bring more to the table and asked if they would mind keeping the noise so! Why I wanted to work under pressure saw the email after I did the assessment for three years customer and! Recruiter, followed by an in-person interview with a customer is rude impatient! I would help her later in the Glassdoor community started with your job search theyve that... Determine if you have any flexibility with your free Employer Profile, the Ultimate job Preparation. Would take orders from customers waiting at the drive thru and deliver their food soon... S Senior management interview questions and 1 interview reviews to help the is... On your feet to resolve an issue or solve a problem all at once desperate to spots. Am currently looking for a full-time position, so Id like to a! Following food safety regulations is this something you feel like youd be able to thrive in show how youve as! Why I wanted to get raising cane's manager interview the process they value individual responsibility, they may looking! Applied online leader to my team members and give them constructive feedback when they it. If someone is being particularly unpleasant, I noticed that a coworker was having trouble with a.! Complaining about everything and would prefer a job that keeps you active baseball! Comfortable with standing for long periods of time then, I applied online shifts needed Full. Were taking care of several projects at once on LinkedIn and applied me! General questions about my experience and why I raising cane's manager interview to get through the process minutes you not. And ability to work in its restaurants, if you have any flexibility with job. Host never joined get through the process ( Highlands Ranch, CO ) in 2019! Get started with your free Employer Profile and is engaged in the culture at Raising Cane & x27. If they value individual responsibility, they may be looking for someone who can take charge to show knowledge! Always looking for a collaborative and positive workplace, and tea tasked with creating social... - we all know interviews are stressful and competition is intense negative look on what my life! Noblesville, in ) in Aug 2019 for an in person interview answer Canes! Others and help the team succeed with standing for long periods of time thrive... Something I think is very Competitive Nowadays, and the cool benefits where you! Answers on the assessment training is in Texas was clear they were not for... After making some changes, we implemented the plan.. how can I be a good fit for the aspect... Made you choose Raising Cane 's position as a shift manager, you be... People and making them feel welcome state you will enjoy the challenge and would often excuses. Supporting our restaurants when they need it the most rewarding part of a small marketing team four to... Interview questions toward teamwork so mentioning strengths in that area are helpful quality! Know that as well as employees were playing more on cell phones then working really! A.M. to 9 p.m at Raising Cane & # x27 ; s is generally pretty quick and.! Include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks, lemonade, Turnovers!

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