3. 2. In some of these cases the VictronConnect app will show, at the bottom of the status screen, a clickable link with the text why is the charger off. If in doubt, it could be an option to reset all settings to default using the VictronConnect app and then make all required settings. Look for the deepest discharge, the lowest battery voltage and the number of full discharges. Solar Panels do not output Power, Confirm that the solar panel connection is correct, and make sure the positive and negative poles did not reverse connect. Is the controller load output manually turned off?4. All rights reserved. To get started, download our free guide and follow the steps in the troubleshooting guide. some one told me I can not use the load port for my devices, (I know for Inverter I must use . The direct charge protection point voltage is also the overcharge protection point voltage. December 5, 2021 at 8:38 am Reply. Tracer AN series controller, based on multiphase synchronous rectification technology (MSRT) and advanced MPPT control algorithm, with dual-core processor architecture and common negative design, has the features of high response speed, high reliability, and high industrial standard. Error 11 - Battery high ripple voltage, 7.4.7. The . EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. its highly recommended to add a battery balancer to the battery packs to protect and ensure the batterys long-term performance. Do not use solar panels with optimisers together with the solar charger. Use the VictronConnect app, a connected display or a GX device to find out what the battery terminal voltage of the controller is. Thanks for reaching out. Check for mechanical damage, burn marks or water damage. At present, many manufacturers of charge and discharge controllers use the 22.2v (24v system) standard. Err 27 - Charger short circuit This condition indicates an over-current condition on the battery side. Error 55, Error 56, Error 58 - Inverter self test failed, 7.4.28. Cracking problem Battery Factors The battery is Fully Charged but Run out Soon. A solar charge controller is an important part of a solar power system, as it regulates the flow of electricity from the solar panel to the battery. I encountered a strange fault with the Epever Tracer MPPT charge controller. The solar charger will reduce its charge current when the battery is almost full. Load ports are battery voltage. I thought it was the controller. Do disconnect the solar module and fuse/ breakers near to battery before installing or moving the controller. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? Press the reset button. Maximum PV input power: 750W/12V; 1500W/24V; 2250W/36V; 3000W/48V. [Highlights] The Duoracer compatible MT11 can monitor the current data and working status of the charge controller via the remote counter. No, the Solar Charge controller will automatically detect the battery voltage and if the battery dead, the charging process wont working, we recommend use a Individual Battery Charge to Fix and Restore the Dead Battery before reconnect it to solar system. Its a fast charge process. Use the replacement method to find the bad one and replace it with a good battery. | Showroom EPEVER Solar Controller . Depending on the result of the measurement do the following: There might be a fault with the controller. It looks like WhatsApp is not installed on your phone. A remote phone app and pc software with charts and live data. Error 42 - Inverter shutdown (Ground Fault), 7.4.23. Try to connect to another Victron product, does this work? The BMS will disallow charging when the cell voltage of one (or more) battery cells is too high or when the low temperature cut off is enabled and the battery temperature has dropped below the temperature threshold. The normal way to check the battery voltage is via the VictronConnect app, a display or a GX device. In the event your product doesnt work as expected, or youd like someone to walk you through set-up, Amazon offers free product support over the phone on eligible purchases for up to 90 days. VictronConnect: screenshot of an Error #33 and a screenshot of the history indicating an error. This check can only be performed if the solar charger is in the bulk charge stage and is charging with full current. To add the following enhancements to your purchase, choose a different seller. But unfortunately it does not support LITIUM ION battery charging, and I only have LIPO banks. Otherwise, original shipping fees for change of mind returns are not refunded. A voltage difference has the effect that the battery will be charged with voltages that are too low to. Check the open circuit voltage (Voc) rating of the PV array. Before you start troubleshooting your solar charge controller, it is important to know how to determine its current status. EPEVER offers a unique set of solar products, to empower the solar lighting sources. Check if the battery charge voltages (absorption and float) are set correctly. He said he would be able to have it connected to PC, but after about an hour he gave up. | The solar charger stops charging if the PV voltage exceeds the maximum rated PV voltage. If the solar controller is running normally, use a multimeter to test the load port output voltage, reset the system, and re-program the controller. - Your Epever manual should specify what the input voltage range is. Insightful topics by ZHCSolar Experts about MPPT Solar Charge Controller, Battery Balancer, Car Battery Charger and So on. If that also does not work, there probably is an issue with the phone or tablet. Datasheet Operation as a power supply will not damage the solar charger, but it is not guaranteed that the solar charger is able to run all types of loads. Item often ships in manufacturer container to reduce packaging. Ideally mount the solar charger on a vertical surface with the terminals facing downwards. The point is the value in the above table. The charging time should not be too long, usually from a few minutes to ten minutes. What Will a 1500 Watt Power Inverter Run? For a better experience, please enable JavaScript in your browser before proceeding. Check Whether the battery capacity design is reasonable, if the capacity is too small, then the running and supply time will be short. If this is the case, lodge a support request with your Victron dealer or distributor. Enter the solar charger's unique PUK code as printed on its product information sticker. Or alternatively connect using a VE.Direct to USB interface. Epever MPPT Solar Charge Controller Tracer AN Power Regulator 12V/24V PV 60V CE . if The power is too high, which may cause the solar controller to burn out. Your output is switched off, hence 0v and 0A. If the unit does not power up use this chapter to check the possible reasons why the controller is not operational. or connect a zhcsolar expert for help, go to the contact us Where to Buy the Best Quality MPPT Solar Charge Controller? Beast of a controller. If there is no load there will be no current. Please try again later. Q: Ensure that it is less than the maximum rated voltage of the solar charger. no output from the controller load terminal is like to be a parameter setting error, or the terminal is defective. I have a Tracer 4210AN I want to use it in my RV. The unit also does cannot connect to PC via EPEVER's special software. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items. - 1. For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Intellectual Property Protection A battery will last for less cycles if deeply discharged, compared to more cycles if discharged less deep. If a ground current is detected, first investigate all the equipment connected to that system and check for ground faults. A fuse which current is 1.25 to 2 times the rated current of the controller, must be installed on the battery side with a distance from the battery not greater than 150 mm. The controller is not turning on roughly because the system is misconfigured or wired in the wrong order, disconnect the entire solar system, and rewire it. Lets understand each of the scenarios one by one. BougeRV Solar Connectors Y Branch Parallel Adapter Cable Wire Plug Tool Kit for Solar Panel, bayite DC 6.5-100V 0-100A LCD Display Digital Current Voltage Power Energy Meter Multimeter Ammeter Voltmeter with 100A Current Shunt. As such, we do not provide support in these kind of situations. If the voltage cannot be measured, it may be a problem with the solar panel or rectifier diode. It is also necessary to measure the voltage of the battery. Your understanding is incorrect. Unfortunately had to return it. To find out what the state of charge (SoC) of the battery is, check the battery monitor (if present), or alternatively check the charge stage the solar charger is in. If you click on one of the histogram columns you will see a breakdown of the charge stages. VictronConnect will indicate active errors while VictronConnect is actively connected to the solar charger. Alipay Check the power of the solar panel exceed the rated value of the solar controller or not. 1. Total and very deep discharge will damage a battery. 2. What is the maximum PV input voltage this unit can handle while operating continuously? Share. Voltages above 50V are generally considered to be dangerous. The PV voltage should never exceed the maximum rated PV voltage of the solar charger. Notification 66 - Incompatible device, 7.4.33. The relay gets damaged if a circuit with a current larger than 8A is connected to the relay contacts. This device is designed to prevent over-charging or under-charging your battery, which will damage the battery and shorten its lifespan. Solar Charge Controller not Charging Battery Factors Checklist, Solar Panel Charge Controller Enters Charging Protection Mode to stop the charging. 3. A link to set a new password will be sent to your email address. Only one phone or tablet can be connected to the solar charger at any given time. This manual contains safety, installation and operation for Maximum Power Point Tracking (MPPT) Tracer AN series controller ("the controller" as referred to in this manual). The does NOT support VE.Smart networking. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. To pull these individual molecules back and make all the battery terminal voltages have equal consistency, it is necessary to match the high voltage with a moderate current to recharge the battery for a short while, so it called equalization charging also called balanced charging. The solar charger will keep 30 day of battery voltage history. It has an automatic system voltage recognition of 12 to 24 V, and an auto-saving function to remember settings. If the system also contains a battery monitor, or if the system is connected to VRM, the battery voltages and the cycle history of the battery can be accessed This will give a complete picture of the battery history and it can be determined if the battery is near the end of its service life or has been abused. Enhancements you chose aren't available for this seller. Seems well constructed but does not charge LITHIUM ION batteries. Onetouch The problem is a small crack in a cell that accelerates the decay of the cells power and affects the solar panel cells life. The solar charger does not only charge the batteries, it also provides power for the systems loads. Other times, it might be the best bet to spring for a new one. EPEVER 40A MPPT Charge Controller, Solar Panel Charge Controller Mppt 100V PV Input Negative Grounded Solar Regulator 12V/24V Auto with LCD Display for Gel Sealed Flooded Lithium Battery . If more than one maybe try them in series. 11,227 views Oct 1, 2017 I Would really appreciate it if you guys have any ideas on why this controller is not working. GX device showing alarm notification and historic errors. If it is not, you can try to relocate the solar panel to a sunny area to increase its collection capacity. Please try again later. 1. You may return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. | Country Search What Will a 1500 Watt Power Inverter Run? Configure EPEVER Solar Charge Controllers on Windows OS for lithium batteries by RS232, RS485, and IR wireless (infrared wireless). This can occur when the charge voltages have been set too low, causing the solar charger to prematurely switch to the absorption or float stage. There are also many links to items within our online store. XTRA Series(10~40A) MPPT Charge Controller Rated 4.00out of 5 Tracer AN Series (10~40A) MPPT Charge Controller Rated 4.00out of 5 Tracer AN Series (50~100A) MPPT Charge Controller DuoRacer Series(10~30A) Dual Battery MPPT Charge Controller Rated 3.33out of 5 MSC-N Series(20~40A) MPPT Charge Controller iTracer-ND Series(60A) MPPT Charge Controller Amazon AU does not accept returns for items sold and fulfilled by third-party sellers. We work hard to protect your security and privacy. Error 41 - Inverter shutdown (PV isolation), 7.4.22. New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Next, check how many connections to ground the system has. Cable too thin - remember that the current will be higher when the PV voltage is lower. For more information see the GX device manual. 5.2.1. Find inspiration for your home and garden. Manufacturer container to reduce packaging error 11 - battery high ripple voltage, 7.4.7 Epever solar charge on... Systems loads Where to Buy the Best bet to spring for a new one point is the maximum rated voltage! To Buy the Best bet to spring for a new one does not support ION! To protect and ensure the batterys long-term performance our free guide and the... A circuit with a good battery to add the following: there might a. Measured, it may be a fault with the solar charger stops charging if the solar charger on vertical. Experts about MPPT solar charge controllers on Windows OS for LITHIUM batteries by RS232 RS485. Surface with the terminals facing downwards returning Amazon Global Store items solar lighting sources to connect to PC Epever! Pv input power: 750W/12V ; 1500W/24V ; 2250W/36V ; 3000W/48V troubleshooting guide is Charged! Interactive and Inspection Approved 48V system, solar panel or rectifier diode considered be... Damaged if a ground current is detected, first investigate all the equipment connected PC. On why this controller is not working system has total and very deep discharge damage... The solar charger stops charging if the PV voltage is via the VictronConnect app, display! It looks like WhatsApp is not installed on your phone Epever MPPT solar charge controller not charging Factors. For change of mind returns are not refunded hour he gave up if it is also necessary to measure voltage! Stops charging if the power is too high, which will damage battery! Thin - remember that the current data and working status of the battery will be sent your. Or rectifier diode empower the solar charger is in the troubleshooting guide than is... The PV voltage of the charge stages and ensure the batterys long-term performance will 30! Voltage this unit can handle while operating continuously ; 1500W/24V ; 2250W/36V ; 3000W/48V almost full does can not solar... Voltage ( Voc ) rating of the scenarios one by one Mode to stop the charging input:! Its lifespan than one maybe try them in series only one phone or tablet can be connected to,...: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting much... Discharge controllers use the VictronConnect app, a connected display or a GX device to find out what the terminal! I want to use it in my RV load there will be no current less... Output from the controller it connected to the battery voltage is also necessary to measure voltage... Are also many links to items within our online Store solar controller to burn out 48V,. Set-Up, connectivity issues, troubleshooting and much more guys have any ideas on why this controller is operational... A good battery this check can only be performed if the solar charger you guys have ideas! And I only have LIPO banks to another Victron product, does this work replacement method find... Really appreciate it if you click on one of the battery and shorten its lifespan to add a will... Specify what the battery current is detected, first investigate all the equipment connected to PC, but about... Output is switched off, hence 0v and 0A 12 to 24 V, and an auto-saving to! Support in these kind of situations current larger than 8A is connected to the contacts. Of situations live data these kind of situations rated voltage of the controller. May be a problem with the phone or tablet can be connected the... A ground current is detected, first investigate all the equipment connected to that system and for. A connected display or a GX device 's special software, the lowest battery voltage is necessary... For change of mind returns are not refunded the above table not operational your browser proceeding. A fault with the Epever Tracer MPPT charge controller, it may be a parameter setting error, the! And Inspection Approved 48V system, solar Friendly Heat Pump Air Conditioners, not up for DIY indicating error! If that also does not power up use this chapter to check battery... Empower the solar panel charge controller app, a display or a GX device to the! Like WhatsApp is not, you can try to relocate the solar panel or rectifier diode interface. It in my RV current data and working status of the charge?. Lowest battery voltage and the number of full discharges compatible MT11 can monitor the current data and working status the. Solar charger water epever mppt solar charge controller troubleshooting support request with your Victron dealer or distributor ( I know for I! Fault with the controller is not, you can try to connect to another Victron product does. Set a new password will be sent to your purchase, choose a different seller 2017! Use the load port for my devices, ( I know for Inverter I must.. Not only charge the batteries, it is less than the maximum PV input voltage this unit handle! Not working support request with your Victron dealer or distributor the steps in the charge! Also provides power for the systems loads be Charged with voltages that are too low to out! Stage and is charging with full current Car battery charger and So on on..., lodge a support request with your Victron dealer or distributor determine its current status full discharges the steps the! Controller to burn out following: there might be the Best Quality MPPT solar charge controller it. Relay contacts relay gets damaged if a circuit with a current larger 8A... Said he would be able to have it connected to the relay contacts how determine! Me I can not connect to PC via Epever 's special software alipay check the open circuit (. Point voltage is via the remote counter does not support LITIUM ION battery charging, and only... Such, we do not use the VictronConnect app, a display or a GX device is an with... Discharged, compared to more cycles if deeply discharged, compared to more cycles discharged... Problem with the controller is not working and 0A I only have LIPO banks the. The point is the controller empower the solar charger 's unique PUK code as printed on its product sticker... Support LITIUM ION battery charging, and an auto-saving function to remember settings to. Active errors while VictronConnect is actively connected to the contact us Where to Buy the Best Quality MPPT charge! Not refunded this condition indicates an over-current condition on the battery is almost full change of returns! Windows OS for LITHIUM batteries by RS232, RS485, and I only have banks. The 22.2v ( 24v system ) standard in my RV not refunded ideas on why this is. Charging with full current relay gets damaged if a circuit with a good battery above 50V are generally considered be! The solar charger like to be dangerous working status of the charge controller, battery,! This chapter to check the open circuit voltage ( Voc ) rating of the PV voltage us! Find out what the input voltage this unit can handle while operating continuously does. Battery packs to protect and ensure the batterys long-term performance troubleshooting your solar charge Enters! The maximum rated voltage of the solar module and fuse/ breakers near to battery before installing or the. Measure the voltage of the charge stages ensure that it is not, can! Battery balancer to the battery side Buy the Best bet to spring for a experience. Is via the VictronConnect app, a connected display or a GX device links. Voltage of the solar charger another Victron product, does this work actively connected to that system check. Ground faults float ) are set correctly under-charging your battery, which may cause the solar.. You guys have any ideas on why this controller is not installed on your phone troubleshooting! Phone app and PC software with charts and live data the troubleshooting guide another Victron,... Free guide and follow the steps in the bulk charge stage and is charging full... Method to find out what the input voltage range is fees for change of mind returns are refunded! If it is important to know how to determine its current status and shorten its lifespan is case. Has an automatic system voltage recognition of 12 to 24 V, and I have. Wireless ) original shipping fees for change of mind returns are not refunded there will be sent to your address! Charger is in the above table working status of the charge controller charging! Terminals facing downwards and discharge controllers use the replacement method to find bad! Only charge the batteries, it may be a problem with the solar charger, and auto-saving... Product, does this work a current larger than 8A is connected to the solar controller burn. Voltages that are too low to setting error, or the terminal is to! Expert for help, go to the solar panel exceed the rated value of the battery will keep 30 of... That system and check for mechanical damage, burn marks or water damage the bulk charge stage and charging... Of an epever mppt solar charge controller troubleshooting # 33 and a screenshot of the solar charger many connections to the. To check the possible reasons why the controller is that system and check for ground faults this. Inspection Approved 48V system, solar Friendly Heat Pump Air Conditioners, not up DIY... Ve.Direct to USB interface charger at any given time check can only be performed the... Hence 0v and 0A range is is in the troubleshooting guide does this?. Infrared wireless ) I encountered a strange fault with the Epever Tracer MPPT charge controller charging...
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