was posted on Apr 5, 2022. What should I do if my package is missing an item? I absolutely love cupshe! I love the suits I ordered. Ordering from Cupshe may be my go-to from now on! Please check it at your convenience. They make up a fake excuse for shipping delay, the same excuse they give all customers. Cupshe had my swimsuit delivered in less than a week which was awesome. I had a problem with an item and it was past the return but they gave me a credit to use on a new item. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. and Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Lovely design, and excellent quality. Prices are fair, styles are great. and Im not sure its a very environmentally friendly way to shop as the products come from abroad and I dont know about the quality/ethics of production. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. Oops, subscription failed, please try again. You make a purchase through www.cupshe.com. Your order has shipped in multiple packages. It's that simple! I needed a smaller size it was sent immediately. You can get a discount on 20% OFF, it seems like is selling at a loss. Bikini sets must be returned with both top and bottom. Follow these simple tips to score great deals and discounts at this brand. Oops, subscription failed, please try again. Each swimsuit that I have purchased from your website has been great. 5. Theyre cute and comfortable and they fit true to size. Excellent service. Please make sure to compare with a suit you know already fits you as I do not take returns on . Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Fast delivery, full service customer support. Fabulous quality. I will definately order again and would reccomend to others. Oops, subscription failed, please try again. Also they have top notch customer service . If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. This is my favorite bathing suit site bar none! A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. when you purchase a product that is clicked through one of the outbound Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. Excellent swim wear. Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. MORE+, You can get a discount on 20% OFF, it seems like is selling at a loss. 12. Want to save on your favorite Cupshe gear? If the photos provided do not meet the standard requirements your order will not be accepted for a return. I ordered 3 bathing suits for the first time from Cupshe. What a beautiful swimsuits! Very happy about this and would shop again with Cupshe! All items must be returned in their original condition, with all tags and hygiene seals attached. Fast delivery, full service customer support. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Service Center Returns Delivery Start A Return Contact Us Size Measurement . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. The quality of the swimsuits have been great. Will continue to order all my summer and vacation swim wear from this company. Cupshe has been my go to place for swim attire for several years now. Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Once we've received your returned package, we'll take care of the rest and process your refund (excluding return label fee) asap. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! All of the suits arrived and were as described and pictured on the website. Can I exchange for a smaller/bigger size? I have been happy with shipping and service and adorable swim suits!!!!! Valid seller, all pieces came in great condition with fair prices. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. Cupshe is one of the world's largest and most respected manufactures of high quality products. Beautiful flattering bathing suits at reasonable prices. Each code can only be applied once. If you plan to shop online, you have a good chance to buy on sale. Service 123. The two bathing suits I got are high quality, soft, and fit well. Both suits were very well made, the material is super comfortable and holds up nicely in both the ocean and pools. Remember, these Coupon Codes have a time limit. Yes! I ordered three bathing suits and a cover-up. Unfortunately, we only offer return labels for US orders. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. Thanks Cupshe.com, I will defiantly recommend your products and order again. The charge of return label increases according to the number of items you refund. The brand often runs sales and promotions that can save you money on your purchases. The sizing is a little off, but that's to be expected. I had issues with 2 of them (not because of quality, but issue with fit). What should I do if I need to request a return? 8. 3. Need to make a return? Get Sweet Perks + Exclusive Offers + Members Hotline! If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you. privacy policy. One of the dresses I purchased unfortunately didn't work out. Great to shop on! Fast shipping and buyer protection. Stay away from this company. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Shop Women's Cupshe Orange Green Size L One Pieces at a discounted price at Poshmark. Furthermore, you may undergo the following situation that logistics information is not updated in time. Items that have been worn, damaged, washed, missing tags and/or hygiene seals, or altered in any way are not eligible for returns. Please try again. privacy policy, See our Such a good discount is one that anyone looking to save money can't turn down. 2. I ordered 3 bathing suits. The exchange process was hassle free and very prompt. There customer service went above and beyond to make sure they made my purchase right. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. Read Complaints. Dear customer, thank you for your affirmation of our Cupshe. Get budget savvy with Cupshe Coupons on January. First of all, you can check for Cupshe sales and promotions. Some debit cards might not be accepted at checkout. Many options if the item you ordered doesnt work out. Limited Time. Highly recommend. 1. Payment related What payment methods does Cupshe accept? Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. Date of experience: December 29, 2022. Get ready to see some cute styles heading your way! Shop Women's Cupshe Orange White Size 3X One Pieces at a discounted price at Poshmark. I bought two swimingsuits from Cupshe. terms of use Share. If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. I will order from Cupshe again. 21. If you feel motivated, then just act now! We have sent you an email with some solutions. Once we've received your returned package, we'll take care of the rest and process your refund asap. Buy on Amazon: 6: luvamia Women's Two Pieces . The customer is responsible for all return shipping fees. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. I can't wait to wear them during my holidays. It was difficult to locate bottoms that had more coverage. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Purchases made with coupons/store credit cannot be returned or exchanged. All return requests must be initiated within 30 days your package has been delivered. Cupshe's customer service is excellent. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. Extremely easy and no hassle from choosing your item to paying. With no extra cost incurred. The products are really nice and good quality. 53. Must Be Member.. With it, saving Free Shipping is so close. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. In general, Cupshe covers customs duties for most orders. Offers like Cupshe special offer Up to 20% off don't come around every day. I probably have like 15 bathing suits from cupshe and I love them all! We use cookies to give you a better shopping experience. Unfortunately one of them did not fit me and had to ask for a refund. Coupon for 10% off plus exclusive perks with Cupshe email sign up GET CODE Used 979 times Always active Details Sign up for the email newsletter and receive a 10% off coupon to use on your first order of $65 or more! CA. Stop sitting on the fence, just take action and enjoy the discount. I travel alot, so I live in swimwear nearly a week a month. The item didnt fit and I didnt really want it but rather and exchange but it worked out. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. I was on chat and all went well. 20. Please follow our return process so we can help you out as quickly as possible. Shipping very fast. 3. Very good quality suits. 2. Their purpose remains the same all along, which is to make sure that consumers get the best products they want. I did take advantage of the 1 express delivery which meant my parcel arrived within a few days but I will try and shop more locally. Low rise sits on the hip. Looking forward to making my next purchase!!! I absolutely love them all. Contact Information. Can I return the item to your warehouse, office, or physical store? I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. If you go by the measurements provided on the website you will not make a mistake with sizing. I'll definitely look at Cupshe next time I want a bikini. Thank you Cupshe for making beautiful swimwear for all body types. Offers like Cupshe special offer Up to 20% off don't come around every day. I also had a great experience with the return process. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. 2) Product name or SKU number (you can find this in your confirmation email). ComplaintsBoard.com is a leading complaint resolution website on the Internet. Your bag is empty. Why do people call Cupshe customer service? Great and helpful customer service too. We are all created differently and I wish we are allowed to choose items that will fit best for us. I will definitely keep buying from them and telling everyone what great customer service they have. and About Cup Style: With Padded Cups. Material is long lasting amd when there's a deal, I score really good deals. Get Sweet Perks + Exclusive Offers + Members Hotline! I need to contact Cupshe customer service about a problem I'm having with my order. Orders are shipped within 1 business day. Then of course I ordered more product. Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on Cupshe.com. Please pack all items you are returning and print the return label in size 102x152mm and stick it on your return package. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. They are very well made! Only $49.00 more to get them FASTER & FREE in US ! Cupshe is a scam. Limited Time. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Please pack your return item(s), print out the label, and simply stick it to your return package. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. 1. This is my third time ordering from Cupshe and always enjoyed the products. Cupshe is the best company to purchase swimwear from. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? It doesn't feel thin or look cheap. Awesome return policy with great customer service agents. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. Very good quality and very satisfied with the service. Their prices are so reasonable that you can purchase multiple suits. I recently ordered 7 and they never disappoint. We use cookies to give you a better shopping experience. Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. Once you know what works for you, ordering in the future is a breeze! Great quality material and construction. I received the wrong item. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . For items in stock, well send them out within 1 business day after purchase. 17. Email your request to service@cupshe.com with your reason for return. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. Extra 15% Off $69+ [Subscribe to Get Code] Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. Ill most definitely be using this company again and I highly recommend them. Florals and stripes and side panel that gives it a slimming effect. Fast shipping. Beautiful products of excellent quality. 18. Thank you Cupshe! You can sign up for the Cupshe Rewards program. Sounds great, right? 4. You can find contact details for CupShe above. Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. My go to place whenever I need a beautiful, size inclusive swimming suit! J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. 5. Variety of styles. We have sent you an e-mail regarding your order. and Stop sitting on the fence, just take action and enjoy the discount. You can select the country using the Location menu on the top left corner of the site. I love the styles and enjoy wearing clothes that are in style and comfortable. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! -- For issues or questions, please reach out to our customer center: service@cupshe.com. Once you're logged in, go to the 'Order History' tab to see your order's status and track its progress. Customers may incur a 2%-3% international transaction fee. Coupons is very simple to use, which is for the convenience of consumers. Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. Please see our return policy for more details. All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. You can also go to to sign up for membership rates. 1. 3) Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot refund or exchange any items purchased from any third party vendors or websites. The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. The service was super fast and I got a resolution within a day. Date of experience: 16 May 2016. Have ordered a few times from Cupshe. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. See our How long do I have to return a purchase? Are the customs duties included in the shipping cost? You've come to the right place. Was pleasantly surprised, delivery took about 6 days, materials arent super high quality but products were exactly as pictured. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. Customer service was such wonderful help as well and they answered all my questions. Discounts cannot be used in conjunction with another promotion. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. You've come to the right place. terms of use doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. Shipping was incredibly quick so that was definitely a plus for me. I also bought a cute sundress and a pair of oh so comfy flip flops. It was my first time ordering from cupshe and some of the items did not work for me. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! 3. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. Oops, there was a hiccup! 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! (888) 892-5279. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! Please try again. terms of use They all fit perfectly except one. Great clothing at a low price. Accessories and beach towels cannot be returned or exchanged. Limited to Members is prepared for you. Get Sweet Perks + Exclusive Offers + Members Hotline! They even provided a tracking #, so I could keep an eye on my order. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. Great customer service, supported by really nice fitting and nice quality clothing and swim suits. Here is how their fraudulent business works. The website is easy to navigate and includes all the info you need in your decision making process! Allow 2-3 business days for the delivery status to show. Date of experience: June 10, 2016. I ll definitely order again AMAZING. I would recommend using Cupshe, their customer service is very good. This means that we may receive a commission Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! Easy Return to Our Warehouse Please note that purchases made with coupons cannot be returned or exchanged. They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. I am a bot, and this action was performed automatically. I got the wrong size! What should I do if I have an unsuccessful call with Cupshe customer service? We are the Next step in that evolution. Cupshe Returns. See our New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Products need to be returned to the address customer service provided instead of the one on shipping slip. 6. $5 OFF. To calculate the shipping cost for your order, please visit the shipping information page. The suits were exactly as pictured and were very nice quality. You can either call or email them directly. Yes, pre-order items are refundable. BAG Only $49.00 more to get them FASTER & FREE in US ! That has not happy with my orders from Cupshe. Description: Never worn, new with tags, cupshe push up one piece. $3 discount Take $3 off your Cupshe purchase thanks to this fantastic Coupon GET CODE Used 26 times Always active Details What really stood out was how fast customer service responded when I needed my address updated after I paid. Orders placed with vouchers provided by our customer service do not qualify for a return. The bathing suits are flattering and great quality. I had high hopes for the third but I didn't like how it fit. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Shipping was fairly quick too. I always find what Im looking for and Im tough to buy for. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. Initial CupShe complaints should be directed to their team directly. Get ready to see some cute styles heading your way! Only $49.00 more to get them FASTER & FREE in US ! Definitely keeping them among my favorite brands to buy online. Can't wait to try another one. monetization. 16. I give my 5 star rating because I think their customer service deserves it. 27 Dec 2015. 7. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. I need to check on the status of my order from cupshe.com - how can I do that? Recommend with Cold Water. Please check it at your convenience. I contacted customer service to see if I could change order. What's the next step? Once you submit your request for return, we will send you the return address. The process for replacement was so easy. The quality is amazing, while the prices are extremely reasonable. Customer service is easy to work with and very friendly. CupShe has resolved 1 complaints. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! HotDeals uses cookies from third-parties or affiliate networks to FEATURES The quality of their items are great and their customer service is even better. Please note, you must keep the product tags and hygiene liners on the item. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. However, the sizing for plus size runs small. Description: brand new with tags. Remember, these Coupon Codes have a time limit. Go to here and use your order number to track your package. Please keep us informed and we will check information with logistics company timely and give you feedback as soon as possible. We use cookies to give you a better shopping experience. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. I have told everybody I know they half to download this app! A return has already been requested for the same order. Items marked as FINAL SALE cannot be returned or exchanged. Call Centre & Customer Service. I love Cupshe! What should I do? Reply from Cupshe Mar 19, 2018 Sorry for your inconvenience. Customs duties are charged according to the local customs policy. My overall experience was great and I will be purchasing from cupshe again. Thank you for your patience and understanding. Share now and start earning! -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! Get ready to see some cute styles heading your way! They believe that sharing their experiences can make life more meaningful and interesting. It's NOT free returns. The fit is perfect and the bikini is exactly like the photo and what I expected. Best bathing suits Ive ever had! privacy policy, See our The latest review No delivery. Ive only exchanged two things and I was offered credit to our buy something else and to keep it. Oops, there was a hiccup! Press Contact; Explore. Must Be Member.. With it, saving Free Shipping is so close. I am in love with my swimsuits, beutiful cut, amazing color and fits exactly the way it should. For more information about return label pricing, please check #10 on the FAQs below. One issue I am having is the app freezing after scrolling through around item 50.i have to comply shut the app down and start it again hoping it will let me pick up where I left off. Material is thick enough to feel substantial. MORE+, Want to get what you want at a low price? They have a wonderful selection in a variety of colors. FIT & SIZING. Purchased two suits. First time customer. 2-piece set includes: solid bikini top & bottoms. Simple and easy and did not have to deal with the hassle of a return. How do I submit a return or exchange request? Beautiful swim suits, cover ups and dresses. Thank you!. Emailed the company who responded immediately and was really helpful and as soon as I emailed a picture of the tracking number to prove return I was refunded the same day. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. How long will it take to receive my refund? We have sent you an email with some solutions. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. Two of the suits were blue so I planned on only keeping my favorite of the two. All return and exchange requests must be initiated within 30 days of receiving the order. They make up a fake excuse for shipping delay, the same excuse they give all customers. Will purchase from this website again. I absolutely love every swimsuit, I have purchased. Don't be afraid to buy from them they are honest and reliable. I ordered the wrong size and asked for an exchange they made it so simple. Sold by kbudgetboutique. We ordered three swimsuit. I love CUPSHE I will shop no place else. 4. 2. I love cupshe bathing suits. In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. The mesurement we're right, the comments. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. For more information about return label pricing, please check #10 on the FAQs below. Do you accept returns outside of the US? We will send you a pre-paid return label by email within 24 hours after your return request is approved. This complaint was posted by a verified customer. The customer service has also been really good - quick responses and very polite & friendly. If you have issues requesting a return, please check the following scenarios: 1. Returned a product due to fitting snd had lost my original invoice. All in all a great experience and I definitely plan to order from them again. Do you agree with Cupshe's 4-star rating? Shipping reasonable 5-7 days. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear.
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